Privacy Policy

Chad Watercott dba New Horizons Tree and Landscaping
Last Updated: 2/6/2026

1. Introduction

Chad Watercott dba New Horizons Tree and Landscaping (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS messaging, email communications, appointment reminders, customer care messages, and website tracking tools.

By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

Contact Information

We may collect your name, email address, phone number, service address, and mailing address when you submit forms, request information, schedule appointments, or otherwise provide information to us.

Communications Data

If you opt in, we collect and maintain records of your messaging preferences, consent status, opt-in activity, and opt-out requests related to SMS and email communications.

Usage and Device Information

We may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include IP address, browser type, pages visited, referring URLs, and interaction data.

Appointment and Service Data

If you schedule appointments or use our services, we may collect details associated with those interactions in order to provide and manage services effectively.

3. How We Use Your Information

We use your information to:

• Provide requested services and customer support
• Send appointment confirmations, reminders, and service updates
• Send SMS and email communications you have explicitly consented to receive
• Request feedback or reviews related to completed services
• Improve website performance and customer experience using analytics
• Maintain compliance records related to consent and opt-out requests
• Protect our business and users, including fraud prevention and security monitoring

4. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience and understand how our website is used. You may control cookies through your browser settings. Certain features of the website may not function properly if cookies are disabled.

5. How We Share Your Information

We do not sell your personal information.

We do not share mobile phone numbers, SMS opt-in data, or consent information with third parties or affiliates for marketing or promotional purposes.

We may share information only in the following limited circumstances:

Service Providers

We may share information with trusted vendors who help operate our business, such as SMS and email delivery platforms, scheduling systems, analytics providers, and customer support tools. These providers may only use information as necessary to perform services on our behalf.

Legal and Safety

We may disclose information if required by law or to protect the rights, safety, and security of Chad Watercott dba New Horizons Tree and Landscaping, our customers, or others.

Business Transfers

If the Company is involved in a merger, acquisition, or asset sale, customer information may be transferred as part of that transaction. Any successor entity will be required to honor this Privacy Policy.

SMS Compliance Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services, such as customer service or messaging delivery, is permitted.
All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Your Choices

SMS Opt-Out

You may opt out of SMS messages at any time by replying STOP to any message. After you send STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.

Email Opt-Out

You may unsubscribe from marketing emails by clicking the unsubscribe link included in the email.

Access and Correction

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

Chad Watercott dba New Horizons Tree and Landscaping
10283 7th St SE
St. Cloud, MN 56304

📞 (612) 203-4309
📧 [email protected]